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Interview questions · Sales

Sales Development Representative interview questions.

16 questions for screening sales development representative candidates — each with what a good answer looks like, red flags, and follow-ups — plus a weighted scoring rubric so every interviewer (human or AI) grades the same way.

SDR hiring is a volume game on both sides: the role attracts floods of applicants, and the job itself is surviving volume — dials, rejections, and quota math that resets every month. The interview has one core job: separate candidates who can articulate HOW they prospect (their sequences, their research ritual, their numbers) from candidates who can only say THAT they prospect. Strong SDRs are fluent in their own funnel — activities, connect rates, meetings booked, show rates — and talk about rejection like weather rather than injury. Coachability is the other half: the best predictor isn't the polish of the first answer, it's what the candidate does when you push back on it. Several questions below are designed as live coachability tests — deliver the pushback and score the response, not the original answer. Every question ships with what a good answer looks like so a panel (or an AI interviewer running the whole applicant pool) grades on the same scale.

These are the kinds of role-specific questions Orbis generates and personalizes automatically when its AI interviewer screens every applicant for a sales development representative opening — use them as-is in human interviews, or let the AI run them at volume.

SA

Reviewed by Sanad AlBilleh

Founder & CEO, Orbis AI ·

Screening questions

1. Walk me through your current (or most recent) prospecting numbers — activities per day, connect rate, meetings booked per month, quota attainment.

What a good answer looks like: Instant fluency: real numbers with texture ("60-80 dials, ~8% connect, 12-15 meetings a month against a target of 12, best month 19"). They should know which number was their bottleneck and what they tried against it. Hesitation or round-number vagueness usually means the metrics belonged to the team, not the candidate.

Red flags: Doesn't know their own conversion rates; quotes only "percent to quota" with no activity numbers behind it.

2. Why sales development — and where do you want it to take you in two or three years?

What a good answer looks like: A motivated, honest arc: most good answers name the AE path, a few name ops or management, all connect the grind of the SDR seat to that goal. What you're screening for is whether they understand the job IS the grind — answers romanticizing "talking to people all day" suggest they haven't done it yet.

3. Sell me the product from your last job in 60 seconds — as if I'm a skeptical buyer who's heard ten pitches this week.

What a good answer looks like: Structure under time pressure: a hook tied to a problem, one or two proof points, and a question back to the buyer rather than a monologue. Grade the instinct to make it a conversation — the best SDRs end a pitch with discovery, not a feature list. Delivery polish matters less than shape.

Follow-up to ask: Now do it again in two sentences for a voicemail.

4. What do you know about what we sell and who buys it? Pitch us back to me as you understand it.

What a good answer looks like: Evidence of real preparation: they've read the site, can name the buyer persona, and take an honest shot at the value prop in their own words — including saying "I'm not sure about X, tell me more," which is exactly what a good SDR does on a discovery call. Research discipline in the interview predicts research discipline per account.

Red flags: Hasn't looked at the website; pitch could describe any company.

Behavioral questions

5. Tell me about your worst rejection streak — the actual worst week. What did you change, if anything?

What a good answer looks like: An honest account with mechanics: how long the streak ran, what it did to their head, and the concrete reset (reviewing call recordings, changing the list, asking a top rep to listen live). "I just kept dialing" is only half an answer — persistence plus diagnosis is the pattern you want.

Follow-up to ask: What did your manager see in your numbers that week, and what did you tell them?

6. Tell me about a time a manager or peer gave you hard feedback on your outreach. What was it, and what did you do with it?

What a good answer looks like: A specific piece of feedback quoted almost verbatim ("your emails bury the ask"), the emotional beat of hearing it, and the visible change afterward — ideally with a before/after result. Candidates who can't recall any hard feedback have either never been coached or never listened; both are disqualifying for a coachability-first seat.

7. Tell me about a month you missed quota. Walk me through the numbers and what you did in the next month.

What a good answer looks like: Ownership with a funnel diagnosis: where the miss actually happened (activity? connects? show rate?), what they changed specifically, and what the next month looked like. Blaming territory or lead quality exclusively — even when partly true — without any self-directed adjustment is the red flag.

8. Describe a time you disagreed with how something was being done (a sequence, a talk track, a rule) — what did you do?

What a good answer looks like: Constructive channel: they tested their alternative on a small slice, brought data to the manager, or asked why the rule existed before pushing. You're screening for reps who improve the machine without going rogue on it — quiet compliance and loud rebellion are both worse than the experiment-then-escalate pattern.

Situational questions

9. It's 4:30pm, you're 20 dials short of your daily target, and a hot inbound lead just requested a demo "today if possible." What do you do?

What a good answer looks like: Revenue math first: the inbound demo request is the highest-intent moment of the day and gets handled now; the dials get finished or honestly renegotiated with the manager afterward. Grade the transparency instinct — great answers include telling the manager about the trade-off, not silently juggling.

10. You notice a teammate is logging calls in the CRM that clearly never happened. What do you do?

What a good answer looks like: Integrity without drama: most strong answers talk to the teammate first, then escalate if it continues — some go straight to the manager, which is also defensible. What you cannot accept is "not my business": fake pipeline poisons forecasts and team trust, and the candidate should show they understand why it matters.

11. Your best-performing email sequence suddenly stops booking meetings. Walk me through how you'd figure out why.

What a good answer looks like: A debugging mindset applied to outbound: check deliverability first (spam placement, domain health), then list quality, then seasonality, then message fatigue — changing one variable at a time instead of panic-rewriting everything. This question cleanly separates process thinkers from vibes operators.

Role-specific questions

12. Describe your research ritual before touching a new account. How long does it take, and what are you looking for?

What a good answer looks like: A bounded, repeatable ritual: 3-5 minutes per account, checking specific signals (hiring pages, tech stack, recent funding or leadership changes, LinkedIn activity) and turning ONE of them into the opening line. Watch for the volume/personalization trade-off being handled deliberately rather than piously ("I deeply research every account" at 80 accounts a day is not true).

13. Write me your cold-email opener for us, right now, out loud — subject line and first two sentences.

What a good answer looks like: Willingness to draft live plus sound instincts: short subject, an opener about the PROSPECT (their trigger, their problem) rather than "I'm reaching out from...", and a low-friction ask. Grade the revision loop too — offer one piece of feedback and see if the second draft improves. That loop is the job.

Follow-up to ask: That subject line — make it five words or fewer without losing the hook.

14. A prospect picks up and says "you have 20 seconds." Go — I'm the prospect.

What a good answer looks like: Composure and brevity in the live roleplay: permission-based framing, one sharp problem statement, and a clear micro-ask (15 minutes Thursday?). Score recovery over perfection — if they stumble and regroup with humor, that's a better cold-call signal than a memorized script delivered flat.

15. I'll object like a real buyer: "We already use a competitor and we're happy." Handle it.

What a good answer looks like: No argument, no fold: acknowledge, then a curiosity move — "what would have to break for you to look again?" or a question about gaps competitors in the space commonly leave. Great answers book the future ("worth 15 minutes at renewal time?") instead of trying to win the point today.

Red flags: Argues with the objection, trashes the competitor, or gives up instantly.

16. What's your system for staying organized across 300 accounts, follow-up tasks, and a CRM your AE also lives in?

What a good answer looks like: An actual system said out loud: task queues worked in blocks, same-day logging, a no-lead-left-untouched cadence rule, and respect for CRM hygiene as the AE handoff surface. The specifics matter less than whether a system exists and survives busy weeks — ask what breaks first when the week goes sideways.

How to score the answers.

Score each answer 1-5 per dimension, then weight. For the live roleplay questions (pitch, cold open, objection), score the RECOVERY and the response to coaching, not the first take — coachability is the hiring criterion, polish is the training outcome. Calibrate the panel on two sample answers before interviewing; this rubric mirrors how Orbis's three-model jury scores recorded interviews, per-dimension with transcript citations.

Dimension Weight What it measures
Funnel fluency 25% Knows their own numbers cold — activities, conversion rates, quota history — and reasons about which lever was the bottleneck. Separates operators from passengers.
Coachability 30% Takes live feedback and visibly improves the next attempt; recalls past hard feedback specifically and shows what changed. The strongest predictor of ramp speed in the seat.
Resilience & drive 25% Talks about rejection streaks and missed months with ownership and a concrete adjustment loop, not bravado or blame. Energy that survives the retelling of a bad week.
Communication & presence 20% Brevity, structure, and warmth under roleplay pressure — the interview is a live sample of how they'll sound on your prospects' phones.

Inside Orbis, every interview transcript is graded on a rubric like this by three independent AI models that majority-vote, as part of the transparent screening pipeline — so a sales development representative shortlist arrives scored, consistent, and inspectable.

Job description starter

We're hiring a Sales Development Representative to open doors: research accounts, run multi-channel outbound (email, phone, LinkedIn), qualify inbound leads, and book meetings for account executives. Success in 90 days: ramped on the ICP and talk track, consistent daily activity, and meetings-booked at or above target with clean CRM hygiene. You bring resilience, strong written outreach, and ideally 6+ months in outbound sales or a high-rejection environment (door-to-door, fundraising, retail upselling all count). Hungry-but-coachable beats polished-but-stubborn.

FAQ

Interviewing sales development representatives, answered

Everything teams usually ask before they let an AI run the first interview.

Should SDR interviews include a live roleplay?

Yes — at least one pitch and one objection-handling moment. But score the second attempt after your coaching, not the first take. A polished first take can be a memorized script; visible improvement between takes is the coachability signal the role actually depends on.

What if a candidate has no formal sales experience?

Screen for the transferable core — high-rejection environments (fundraising, door-to-door, retail upselling), numbers fluency in anything they did, and the coachability loop. The roleplay and rejection questions above work fine with non-sales stories; grade the pattern, not the industry.

How do I interview enough SDR applicants when a posting gets 400 of them?

Structured questions at volume is exactly the problem AI interviewing solves. Orbis screens every applicant's CV through a scored pipeline, then its AI interviewer runs a consistent first-round interview — including roleplay-style questions — with everyone who clears it, so humans spend their hours only on the scored top of the funnel.

Get started

Let Orbis interview your sales development representative candidates.

Book a demo and watch the AI interviewer run these questions — personalized per candidate, scored by a three-model jury.

English + ⁨العربية⁩ · 3-model jury scoring · integrity evidence on every interview